Privacy Policy

This policy explains what Big 5 at Work collects, why, who can see it, who helps us process it, how long we keep it and the choices you have. Big 5 at Work is a sole proprietorship owned by Christin Camacho in Shoreline, Washington, USA. Contact for anything privacy-related: christin.camacho@big5atwork.com.

The short version

Your answers, full report and AI conversation are never shown to your teammates, team leads or company admins. If you choose to share with a team, only your five trait scores are shared, and the team page shows exactly who can see them. We use your data to run the assessment and your account, not to sell. Results are for development, not for hiring or other employment decisions. You can ask us to delete your data at any time.

What we collect

Assessment data. Your answers to the assessment statements, your trait and facet scores and percentiles, any score you adjust in the "Does everything look right?" step, your written report, and the messages in the guided AI conversation.

Account and contact data. Your email address, the name you give us, sign-in records, and which teams and companies you belong to or manage.

Team data. Whether and when you shared your five trait scores with a team; your role as a member, team lead or company admin; places bought for a team; and, where a team has turned on these features, ratings you asked for or gave in "How others see you" and the AI-written "Compare with a teammate" and "Where you fit" text.

Usage data. Records of how you use the app: when you were last signed in, and when you open a team page, run a teammate comparison or reopen your report. Separately, whenever anyone starts or finishes the free test or the full assessment, we keep an anonymous count of it, with where they came from (for example, a team invite link). That count contains no name, email, answers or scores.

Payment data. What you bought, the amount and the payment status. Card details are entered with our payment providers and we never see or store your full card number.

Messages. What you send us by email or through forms, including workshop and consultant requests.

Website and device data. big5atwork.com uses cookies and similar tools from HubSpot, Google Analytics and Metricool to understand how people use the site and which marketing works. These collect information such as pages viewed, referring site, approximate location from IP address, browser and device type. The assessment app stores some information in your browser (for example, your answers while you take the test) so you don't lose progress.

We don't ask about medical conditions, diagnoses or treatment, or for government ID numbers or financial account numbers. Please don't put them, or sensitive information about other people, into the AI conversation or ratings.

How we use it

We use your information to score your assessment and write your report; run the AI conversation and team features you use; show shared scores to the people allowed to see them; show an organization's admins how its teams are using the service, as described below; sign you in; process payments and send receipts; send the emails you request (such as sign-in links and your results); answer questions and provide support; keep the Services secure and prevent misuse; meet legal and accounting obligations; and improve the Services, including understanding which parts of the Services are working and building aggregated, de-identified statistics such as scoring norms.

If you give us your email (for the free test, an account or our email list), we may send you occasional emails about personality at work and our services. Every marketing email has an unsubscribe link, and unsubscribing doesn't affect sign-in or results emails.

Who can see your results

No other user, including your teammates, team leads and company admins, can see your answers, facet scores, full report or AI conversation. They are processed by our AI provider to write your report, and Big 5 at Work's administrator can access them only to provide support, keep the Services secure or comply with law.

If you share with a team, your five trait scores (and nothing else) are visible to that team's other members, its team leads and, if the team belongs to a company account, the company's admins. Team leads and company admins are named by email and are listed on the team page for every member to see. Admins and leads can see shared scores even if they haven't taken the assessment themselves. Leaving the team stops sharing.

Company admins also see engagement. Company admins can see how the company's teams are using the service. On a named team, that means whether each member has joined, which assessment they've taken (the free test or the full assessment) and whether they've shared, never their answers or results. Admins also see team-level counts, such as how many people were active or opened the team page in the last 30 days. They never see when any one person was last active or which features they used. On an anonymous team, admins see only these counts, never who has taken the assessment or shared.

Team insights. "Where you fit" is an AI-written note on the team page that uses only the five trait scores teammates have shared, never facets or reports. Each member sees their own version.

Optional peer features. These are off by default. If a company admin (or, for a team that is not part of a company, the person who started it) turns them on, a teammate can request a private AI-written comparison that uses your shared five trait scores, and a colleague you ask can rate you. A rating is visible only to the person rated and the person who wrote it. A comparison a teammate already generated may stay visible to that teammate after you leave the team, until you ask us to delete your account.

Big 5 at Work's administrator can view any company and team, including shared scores, to set up teams, fix problems, respond to requests, keep the Services secure or comply with law.

Service providers we use

We share information only with providers that help us run the Services, under agreements that limit their use of it to providing services to us:

• Anthropic (Claude API): writes reports, conversation replies and team insights from your answers and scores. Under its commercial terms, Anthropic does not use this data to train its models.
• Vercel: hosts the assessment and account app and, through its storage partner, the app's database.
• Webflow: hosts big5atwork.com.
• HubSpot: our customer database, forms, website analytics and marketing emails, and payment links for some purchases.
• Stripe: payments and invoices for team and company purchases.
• Resend: sends sign-in, results and team emails.
• Google (Analytics and Ads) and Metricool: website analytics and ad measurement.

We may also disclose information if the law requires it, to protect people's safety or our rights, or as part of a sale or transfer of the business (in which case this policy would continue to apply to your data).

We do not sell your personal information. We do not share your assessment answers, scores or reports with advertisers. We use Google Ads, and cookies from Google, HubSpot and Metricool on big5atwork.com, for analytics and ad measurement; you can block them in your browser settings, and you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

How long we keep it

We keep your account, results and team data while they are being used, and no longer. If nobody signs in to an account for 18 months, we delete it, along with its results, reports, conversation, team memberships, comparisons and colleague ratings. The same applies to a company or a team that isn't part of a company: if nobody connected to it (its admins, team leads or members) signs in for 18 months, we delete its dashboards, the scores shared with them, comparisons and colleague ratings, and everyone keeps their own account and report. We email a warning 30 days and again 7 days before any deletion, and signing in before then keeps the data. A company or team with bought places that haven't been used yet is kept until those places are used or refunded. You can also delete your own account at any time from your account page, and a company admin or team lead can delete their company or team from its page. When you delete your account, or ask us to, we delete your results, report, conversation and team memberships within 30 days, except where we must keep records (such as payment records for tax and accounting) for as long as the law requires. We also delete your record in our email and customer systems. Residual backup copies are deleted on our providers' standard schedules. Sign-in links expire after 24 hours. If an organization's agreement with us ends, we delete its company and team data on request, and within 90 days in any case unless members keep their own accounts. Aggregated, de-identified statistics may be kept because they can't identify you.

Your choices and rights

Wherever you live, you can ask us to: tell you what personal information we hold about you and give you a copy; correct it; delete it; or stop sending you marketing emails. You can delete your account yourself from your account page, and you can stop sharing with a team at any time by leaving it. For anything else, email christin.camacho@big5atwork.com from the address on your account. We will respond within 30 days (or sooner where the law requires) and won't treat you differently for using these rights. If we decline a request, we'll tell you why, and you can reply to appeal that decision. Residents of states with privacy laws (including California, Colorado, Connecticut, Texas, Virginia and Washington) and of the EEA and UK may have additional rights under those laws, and we will honor them where they apply to us. For visitors in the EEA and UK, our legal bases are performing our contract with you (running the assessment, account and team features you ask for), our legitimate interests (security, website analytics, improving the Services and occasional emails about similar services, which you can unsubscribe from at any time) and legal obligations (payment records).

If you were invited by your employer, your employer is responsible for how it uses the scores its admins and leads can see. Please contact them about their own policies, and contact us about data we hold.

Washington consumer health data

Our separate Consumer Health Data Privacy Policy explains how we handle any information that could count as consumer health data under Washington's My Health My Data Act.

Security

We use encrypted connections, one-time sign-in links instead of passwords, access controls on team data, and reputable hosting providers. No system is perfectly secure, so we can't guarantee absolute security. If a breach affects your information, we will notify you as the law requires.

Where your data is processed

We and our providers process data in the United States. If you use the Services from outside the US, your information will be transferred to and processed in the US.

Children

The Services are for adults 18 and over. We don't knowingly collect information from anyone under 18. If you think a child has given us information, contact us and we'll delete it.

Changes to this policy

We'll update the date at the top when we change this policy, and for material changes we'll email registered users or show a notice in the Services at least 14 days before the changes take effect.

Contact

Big 5 at Work, Shoreline, Washington, USA. Email: christin.camacho@big5atwork.com.